An independent guide to finding information, documents and belongings. It does not search for people, does not collect or sell personal data and has no connection to the former site on this domain.

Topics

Guide sections

The guide is divided into four topics, matching the situations in which people most often have to look for something. The first is about words: how to ask a question so the answer turns up faster. The second is about home: how to keep papers and files so that a year from now you can pull out what you need in a minute. The third covers libraries and archives, where the information you do not have to hand is kept. The fourth is about losses: what to do when something goes missing. Each topic has cards linking to the relevant pages and a tip on where to begin if you are short of time.

Good order is not about perfect shelves. It is the habit of putting a thing where you would look for it first.

— Editor’s note

Selection criteria: the task is familiar to most people and needs no special training; the advice works without relying on a particular search engine, app, shop or institution; the material concerns your own belongings, documents and publicly available information, never searching for people or anyone else’s personal data; the answer is honest about where your own efforts end and a professional’s work begins.

Questions and search words

How to get from a vague hunch to a precise question: keywords, synonyms and related terms, exact phrases, excluding what you don’t need, narrowing by time and place.

Home: papers and files

Manuals and appliance data sheets, warranty papers, receipts, contracts, scans and photos of documents — how to store, label and sort them so you can find them later.

Libraries and archives

The online catalogue, reference help, interlibrary loan, the reading room and writing to an archive — in general terms, without naming any particular institution.

Lost and found

Retrace your route, check the obvious places, contact the lost-and-found office on public transport or at an institution, use your device’s finding feature and, in case of theft, report it to the police.

  • Practical

    How to find the manual for an old appliance, plus the catalogue of upcoming articles.

  • Questions

    Short answers on how to search, where to keep documents and what to do when you lose something.

  • Collections

    Reading routes: a home archive in a weekend, the first half hour after a loss, a library visit.

Sources

  • Poisk365 guide materials
  • Public library rules of use — general provisions
  • Household appliance operating manuals — general sections

Information is current as of the date it was prepared. Every library, archive, lost-and-found office and service centre sets its own procedures, so check them in person or on the organisation’s official website. Phone and computer menus may also look different after updates.